How to catch a cab
How to catch a cab?
In Barcelona and the municipalities of the metropolitan area, the most common ways to catch a cab in the street is to go to one of the taxi network stops which all of the municipalities have, or to use a hand signal to hail a cab when an empty one is approaching.
• At the stops, the customer must take the first vehicle in the order of departure at the stop. Circulating taxi drivers cannot pick up passengers within a 50-metre radius of a stop.
• The most suitable places to hail a cab in the street are the corners. Users must bear in mind that the taxi driver cannot make abrupt manoeuvres or stop the car in places that represent a hazard for traffic circulation.
• Passengers may also catch a cab at any of the stops in the shopping centres, service areas, or passenger stations in the metropolitan area.
In the event that several parties request the same taxi at the same time, the driver of the vehicle shall adhere to the following order of priorities:
• First he/she shall attend to those who are on the side of the road corresponding to the direction in which he/she is driving.
• He/she shall give priority to the physically disabled, elderly people, those who are ill, pregnant women or people travelling with young children. If none of these criteria can be applied to the case, he/she shall opt for the eldest person.
• Service may not be denied to anyone unless the person requesting a ride displays an obvious state of drunkenness or narcotic intoxication, or because the condition of the user or his/her luggage could leads to significant foreseeable damage to the vehicle.
• The taxi driver may at his/her own discretion admit pets accompanying the individuals requesting the service.
The taxi driver shall never deny transport to seeing eye dogs accompanying the blind, and shall never refuse to load wheelchairs.
How to request a cab by phone?
The telephone is another effective means of calling a cab. You may request a taxi by calling one of the 20 taxi radio dispatch centres that operate in the Metropolitan Area of Barcelona.
Many of these centres have a fleet management system that allows them to send a taxi to the place requested by the user. The assigned taxi number is communicated by telephone call or SMS message.
The taxi will arrive to the requested place with the taximeter running, although the amount will not exceed the minimum fare.
|