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Taxi customer

If you are a taxi customer, this section is for you. Here you will find all the useful information you need to understand how the taxi service works in the Metropolitan Area of Barcelona. Take note of the applicable fare rates, as well as the different ways to catch a cab or how to file a complaint or report.

USER INFORMATION
Here you will find everything you need to know about how the taxi service works. This section also features your rights and duties as a user, as well as guidelines on how to catch a cab and how to request an adapted taxi.
  FARES
Everything you need to know on the current taxi fares, for both day and night, and how to pay for service.

CATCHING A CAB
This section offers you a list of stops where you can catch a cab. If you prefer to request a taxi by phone, please check the list of taxi dispatch centres.

  LOST AND FOUND
In case you have accidentally left behind a personal belonging in the taxi, the Lost and Found Service offers you the guidelines on how to get it back.

COMPLAINTS AND REPORTS
As a taxi user you have the opportunity to file a complaint or report.

OUTSTANDING

The city fares for the taxi service are printed on a sticker located in the rear window of the taxi

The taximeter shows the amount to pay. Ask always for receipt

 Change for payment the taxi up to: 20€

 The Metropolitan Area of Barcelona has a network of 262 taxi stops

 Request a taxi by calling one of the taxi radio dispatch centres that operate in Barcelona

 
Lost property telephone number: 902 101 564

 Information/ complaints: IMT. Tel. 932 235 151
www.taxibarcelona.cat

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